Last updated: 15 October 2026
InfordTIC respects your privacy and processes personal data responsibly, transparently and securely. This policy explains what data we may collect through this website, the purposes for which it is used and your rights.
1. Data controller
The controller responsible for data collected through this website is INFORDTIC, SOCIEDADE UNIPESSOAL LDA, legal entity number 519 588 894, with registered office at Rua da Igreja, 585, 4600-219 Amarante, Portugal. For questions concerning privacy and data protection, contact us at geral@infordtic.pt.
2. Data we may collect
When you use the contact form, we may collect your name, company, email address, telephone number, reason for contacting us, approximate number of users and the information contained in your message.
The website may also record technical data required for its operation and security, such as your IP address, date and time of access, browser type, pages visited and logs of errors or attempted misuse.
3. Purposes of processing
- To respond to requests for contact, support, quotations or information;
- To prepare and provide the requested services;
- To manage relationships with clients and prospective clients;
- To protect the website and prevent fraud, abuse and security incidents;
- To comply with legal obligations and defend legitimate rights.
4. Lawful bases for processing
Depending on the circumstances, data is processed on the basis of your consent, steps taken before entering into a contract or performance of a contract, compliance with legal obligations and InfordTIC’s legitimate interests, particularly the security and improvement of its services.
5. Data retention
Data is retained only for as long as necessary for the purposes for which it was collected and for the periods required by law. When it is no longer required, it is securely deleted or anonymised.
6. Data sharing and processors
InfordTIC does not sell personal data. Data may be processed by technical service providers that are strictly necessary for hosting, email, security, maintenance and operation of the website, subject to confidentiality and data-protection obligations. It may also be disclosed where required by law or following a lawful request from a competent authority.
7. International transfers
Where a service provider processes data outside the European Economic Area, the safeguards required by law will be used where applicable.
8. Cookies
This website may use cookies that are essential to its operation and, according to the options presented in the cookie notice, other technologies for statistics or additional functionality. You can change your preferences using the consent mechanism available on the website.
9. Security
Appropriate technical and organisational measures are applied to protect data against loss, improper access, alteration or unauthorised disclosure. No system is entirely risk-free, so these measures are reviewed in proportion to the needs of the service.
10. Your rights
Subject to applicable law, you may request access to, rectification, erasure, restriction or portability of your data and object to certain processing. You may also withdraw your consent without affecting the lawfulness of processing carried out beforehand.
To exercise your rights, contact geral@infordtic.pt. We may request information necessary to confirm your identity. You also have the right to lodge a complaint with Portugal’s National Data Protection Commission (CNPD).
11. External links and changes
The website may contain links to external services with their own policies. This policy may be updated to reflect legal, technical or operational changes. The date of the most recent version will be shown at the beginning of this page.